Trader Verification Policy

Last updated: May 2026

1. Why we verify

Verification protects venue owners, platform users, and the integrity of Taco Crawl London. It ensures that only genuine business operators can manage and update their listings, and that premium features are only granted to real, operating venues.

2. What verification confirms

Verification confirms that the person claiming a profile has a genuine connection to the business — as owner, operator, or authorised manager. It does not constitute an endorsement of the venue's food quality, service, or safety standards.

3. Accepted verification methods

We accept the following forms of verification. You only need to provide one:

Business email match

An email from an address matching the venue's website domain (e.g. info@yourtacoplace.co.uk). We may send a verification code.

Instagram DM

A direct message from the venue's official Instagram account confirming your identity and claim.

Utility bill or lease

A recent utility bill or commercial lease agreement showing the business name and address matching the listing.

Companies House registration

A Companies House registration document showing your name as director or owner, with the business address matching the listing.

Food Standards Agency registration

An FSA food business registration certificate for the premises.

Other

If none of the above apply, contact us and we'll discuss alternatives.

4. Verification process

  1. Submit your claim through the Trader Signup page or via the "Claim this profile" button on your listing.
  2. Provide your contact details and select your preferred verification method.
  3. Our team will review your submission within 24–48 hours.
  4. We may contact you with follow-up questions or request additional documentation.
  5. Once verified, you will receive confirmation by email and your profile will be marked as "Verified Owner".

5. Rejected claims

We may reject a claim if:

  • We cannot verify the connection between you and the business
  • The documentation provided appears incomplete or inconsistent
  • There is already a verified owner on record for this listing
  • We have reason to believe the claim is fraudulent

Rejected applicants will be told the reason and may reapply with additional documentation.

6. Disputes between claimants

If two or more people claim the same profile, we will contact all parties and request further documentation. We will not approve any claim until the dispute is resolved. We are not a legal arbitrator — if the dispute cannot be resolved between parties, we may remove the profile from the claiming process entirely.

7. Revocation of verification

Verified status may be revoked if:

  • The venue closes or ceases to trade
  • We receive a credible dispute from the legitimate owner
  • The account is used to publish false or misleading information
  • The verified user violates our Terms of Use or Listing Policy

8. Contact

Questions about verification? Email hello@tacocrawl.london with the subject "Verification Enquiry".